Orders Returns & Refunds
All our Jewellery is crafted in 22KT gold and we use Natural Syndicate Diamond Polkis. All the pieces come accompanied with a certificate of authenticity and undergo stringent quality checks at our inhouse laboratory.
We do offer customizations on all our jewellery, be it changing gemstone colour, using different metals or sizing queries, please get in touch with us at moyjewels@gmail.com
+91 9928033009.
Does all jewellery come accompanied with a certificate? Yes, we have all our jewellery certified by our inhouse laboratory and each piece of Jewellery comes with an accompanying Moy certificate.
Yes, all Moy jewellery is handcrafted hence no two pieces can ever be identical.
We accept exchanges of upto 35% of the purchase value of the jewellery. And upto 50% of the purchase value for Cashback. Terms and Conditions apply.
There will be a cancellation charge between 5% to 10% based on order size and value.
Any other import duties or charges levied in the destination country of the shipment has to be borne by the customer as per actuals. These taxes and duties are subject to change.
All Values are in Percentages.
THE USA – 6.5
The UK – 5.0 + 20 (Additional VAT)
Canada – 8.5 + 5 (Additional VAT)
The UAE – 5 + 5 (Additional VAT)
Australia – 5 +11 (Additional VAT)
Singapore – 0 + 7 (Additional VAT)
New Zealand – 0.05 + 15 (Additional VAT) + 3 (Entry Fee)
Kenya – 25 + 16 + 3.5 (Additional VAT)
Spain – 2.5 + 20 (Additional VAT)
Malaysia – 10 + 7 (Additional VAT)
Germany – 0 + 20 (Additional VAT)
Romania – 2.5 + 20 (Additional VAT)
Portugal – 2.5 + 20 (Additional VAT)
The Netherlands – 4 + 21 (Additional VAT)
Qatar – 5 + 5 (Additional VAT)
Kuwait – 5 + 5 (Additional VAT)
Oman – 5 + 5 (Additional VAT)